Thank you for shopping with Dynvie’s Boutique! 💕 We work hard to make sure your order is packaged with care and gets to you as quickly as possible.
Processing Time: Orders are processed within 1-2 business days. Processing time does not include weekends or holidays. During new releases, sales, and holidays, processing times may be slightly longer.
Shipping Time: Once your order has been processed and shipped, estimated delivery time is generally 2-5 business days, depending on the shipping carrier and destination. Delivery dates are estimates and are not guaranteed.
Tracking: Once your order ships, you will receive a confirmation email with your tracking information. Please allow up to 24–48 hours for tracking information to update.
Incorrect Addresses: Please double-check your shipping address before completing your purchase. Dynvie’s Boutique is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible before your order ships.
Lost, Stolen or Delayed Packages: Once a package has been accepted by the shipping carrier, carrier delays may be outside of our control. If tracking shows your package as delivered but you cannot locate it, please contact the shipping carrier and check with household members or neighbors. We will assist with available shipping information when possible.
Returned Packages: If a package is returned to Dynvie’s Boutique because of an incorrect/incomplete address or failed delivery attempt, the customer may be responsible for additional shipping costs to have the package resent.
Damaged or Incorrect Orders: If you receive an incorrect item or an item that arrived damaged, please contact us within 3 days of delivery with your order number and clear photos so we can review the issue.
By placing an order with Dynvie’s Boutique, you acknowledge and agree to our shipping policy.